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Terms and Conditions

Please read these Terms of Service carefully as they contain important information about your legal rights, remedies and obligations.

Administrative Fees and Surcharges

Rent payments made by Visa/MasterCard or American Express cards are subject to administration fees of 2.5% and 3.5%, respectively. Paypal payments are free of administrative fees/surcharges. Deposit refunds will also incur a Paypal fee or credit card service fee of approximately 2.5% to 3.5%.

Agreement Acceptance

Your rental deposit for the accommodation is a confirmation of acceptance of these conditions. For security purposes, guests are required to send a photo ID and credit card prior to arrival and to present them during check in.

This contract is not extendable or renewable. New contracts must be signed for extensions.

Checkout

Checkout time is at 11:00 am. If you prefer a later checkout, you must call us and we will do our best to accommodate your request. If we are not informed of a delay in departure, a penalty of $250 per hour for late checkout will be charged and will be deducted from your security deposit or from your credit card. Upon checkout, all doors and windows must be closed and locked, and A/C turned off. Leave the beach pass, parking sticker, parking pass, garage remote, gate remote, and unit and facility keys on the dining table inside the unit. Do not return any items to the front desk or to anyone other than our staff. Failing to return the mentioned items will result a fee of $200 per lost item

Cancellation Policy

Upon reservation, should you decide to cancel or modify for any reason, a fee of 10% of the total amount of your stay will be charged. If cancelled or modified between 21 to 30 days prior to the day of check-in, you will be billed 50% of the total charge of your stay. If cancelled or modified less than 21 days prior to the day of check-in, you will be billed the full amount of your stay.

Deposit Policy

A fixed amount of USD 500 per room may be charged anytime after booking. The total price of the reservation will be charged at least 14 days before arrival.

Repairs and Alternate Accommodations

Any issues with the house/apartment with regards to appliances, electrical, pool, or anything related to the maintenance of the house will be fixed within 24 hours. There will not be any compensation given to the client in this matter, as we will fix any issues related to the property. If it is beyond repair and the house or apartment is in an inhabitable condition, alternate accommodations will be arranged. This will be done only after 48 hours of complaint. If no alternate accommodation is available, the liability for compensation will not exceed a maximum of $500.

Failure to Vacate

Failure of the Guests to vacate the premises upon checkout time and date will result to a daily rental fee of $600.00 per day, unless a previous extension of stay has been agreed upon.