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Privacy Policy

PELICAN EXECUTIVE SUITES takes your privacy seriously. We make it a priority to secure and protect the confidentiality of the personally identifiable information that you provide to us. This policy explains the type of personal information we gather when you use www.pelicanstay.com or our affiliated websites (collectively, the "Site") and when you provide us information by other means, including by email and telephone.

INFORMATION WE COLLECT

PELICAN EXECUTIVE SUITES collects non-personally identifiable information about visitors to the Site such as aggregate information on what pages are accessed or visited. We use this information to continually improve the online experience we provide Site visitors. We use cookies to store visitors' preferences, record session information (for instance, properties that visitors add to their " My Favourites" section) and record past activity at a site in order to provide better service when visitors return to the Site. We also collect personally identifiable information that is specifically volunteered to us by email, by telephone or by those visiting the Site online, including request and contact information and survey information.

USE OF THE INFORMATION WE COLLECT

Pelican Executive Suites is the sole owner of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

UPDATES TO OUR POLICY

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to the Site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at the Site periodically.

UPDATING YOUR INFORMATION

We offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information easily updated accessing to the personal account area or by writing to us. EXTERNAL LINKS The Site may provide links to external websites maintained by individuals or organizations external to PELICAN. Once you access information that links you to another website, you are subject to the privacy policy of these external sites.

GDPR COMPLIANCE

Following the new EU General Data Protection Regulation (GDPR) that takes effect on May 25, 2018. We may need to collect and process personal information in order to provide the services to you or because we are legally required to do so. If you do not provide the information that we request, we may not be able to provide you with the services. We may use the personal information for our legitimate business interests, including those listed above. We do not knowingly permit children in the EEA under age 16 to register for any content, product or service. We do not knowingly collect, use or disclose personal information about users under age 16, except as permitted by law. We keep your personal information for as long as needed or permitted in light of the purpose for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you and provide the Services to you; (ii) as required by a legal obligation to which we are subject; or (iii) as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).

CONTACT

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Email us at customerservice@pelicanstay.com or call us on our hotlines provided below.

USA (+1) 310 736 9175

NEW ZEALAND (+64) 9 2805230

GOLD COAST (+61) 7 30674882

SYDNEY (+61) 2 83190999

PARIS (+33) 1 70982193

UK (+44) 2031399110

HUNGARY (+36) 15779910

CANADA (+1)9052670777

 

 

This policy was last updated on April 20, 2019